Terms and Conditions

Use of our Website

Expert in Moving allows you to obtain free no obligation estimate from our website . These estimates are based on the online information provided by you during the process, while we endeavour to ensure that the information provided on our website is correct , we do not warrant the accuracy and completeness of the material and estimate provided via our website.

We may also make changes to the material of our website at any time without any notice to the consumer. The material , estimate and information provided to you by our website may be out of date and we make no commitments to update such information.

The estimate quotes provided are only based on information provided by you but you may wish to discuss your needs directly with our staff to obtain an accurate quote for our service you may wish to hire.

Moving Services

Moving service we provide will be based on the type of service you choose at the time of making booking. You may wish to discuss all your options and conditions with our staff before accepting the offer. Expert In Moving takes no responsibility in the event of any delays , cancellation or changes due to incomplete or insufficient information provided by you. Any changes to an existing booking will need to be brought to our attention as soon as possible. Expert In Moving holds the right to cancel the booking if needed and re - arrange an entire new booking or make amendments to the existing booking based on our availability and current circumstances.

Currency

All transactions are processed in Australian Dollars only.

Customer Service Policy

Experts in Moving is committed to provide exceptional customer service to our clients. We endeavour to make sure that all services listed on our website are available. But we hold the right to make changes to any of the services listed. In the event that a service requested by you is not available or we are unable to fulfill your requirement we will notify you as soon as we receive your request .

Refund Policy

Please choose your options carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where you are not satisfied because service has been wrongly described, are different to the service you ordered on the website or don’t perform as advertised.

Privacy Policy

Expert in Moving is dedicated to keep your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to complete the service you request. Any details we request from you in our online form including name, address, phone number , and email are kept secured and not accessible by a third party.

If you feel insecure about filling your details in our online request forms in we request you to email us instead and not to use our online form. By accepting our service you automatically give us right to use or send your personal information to all related parties in order to complete the service.

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